FAQ

Default solution folder, feel free to edit or delete it.

What do the colored dots before phone numbers represent?
Phone Number Scoring Augmented phone numbers are assigned a "confidence" score based upon an algorithm which determines the likelihood the phon...
Tue, 4 Sep, 2018 at 1:23 PM
How can I tell if a number is on the Do Not Call List (DNC)?
You will see the "Do Not Call" icon to the right of numbers which are currently registered on the DNC list.
Sun, 17 Apr, 2016 at 9:58 AM
How can I tell if the phone is a Mobile / Cellular number or Landline?
Understanding Line Types When possible the +plus system will provide details on the "line type" of the listed phone number.  If the system find...
Sat, 22 Aug, 2015 at 8:14 AM
What do each of the Dispositions mean?
After each attempt to a lead you are able to set a "Disposition" describing the state of the lead or outcome of the contact.  This information can...
Fri, 25 Sep, 2015 at 9:06 PM
There are leads missing in my report.
There are several reasons for missing leads in your daily report.  By default  the +plus leads system removes listings which it is unable to match valid con...
Wed, 30 Sep, 2015 at 9:30 PM
What is the "X" icon next to phone numbers
  Next to each number is an "X" icon, and when clicked it allows you to mark a specific number is invalid as opposed to the entire list...
Wed, 6 Jan, 2016 at 6:26 PM
How do I sort the leads by distance?
 From the listings page, click on the "Zip" header and it will sort the listings (Ascending / Descending) by it's distance from your Base Zip...
Mon, 7 Mar, 2016 at 4:05 PM
How do I delete a listing
 Watch our Tutorial To "delete" a listing from your reporting, you will set the Disposition to "Delete Listing", either from the Det...
Wed, 28 Dec, 2016 at 8:58 AM
Update Billing Informaton
You can update your Billing Information through your portal Profile. From the Dashboard, click on the "Billing" tab on the right-hand side of the ...
Wed, 8 Feb, 2017 at 8:30 AM
Filter out Do Not Call Numbers
You can have the system remove all numbers on the Do Not Call List. Create a historical search Check "Remove Numbers on DNC" under &qu...
Mon, 19 Jun, 2017 at 3:38 PM